Facilitating in-person discussions with clients to uncover avenues for mutual collaboration has always been a primary goal for the LTMG team. In October 2024, Mr. Guo, the General Manager of LTMG Machinery, personally traveled to Mexico to engage with local clients, better understand their requirements, and jointly devise a sales strategy tailored to the local market. This visit not only strengthened mutual comprehension but also established a solid groundwork for future long-term partnerships.

Veracruz Client Seeks Quality New Equipment and Long-Term Partnership Potential

Luis, a client from Veracruz, made the journey of over 400 kilometers to Mexico City to meet Mr. Guo. Following a detailed introduction by Mr. Guo, Luis expressed significant interest in LTMG Machinery's offerings, particularly admiring the exceptional quality of the reach stackers. Having faced challenges with subpar service and product quality in the second-hand market, he turned to new equipment. With a professional business and after-sales service team in Veracruz, Luis is a well-respected local distributor.

During their discussion, Luis expressed a keen interest in promoting LTMG Machinery on his website and shared plans to acquire large-tonnage excavators and warehouse equipment soon. He praised LTMG’s products and services highly. As a thoughtful gesture, Mr. Guo presented him with a special Chinese-themed souvenir, while Lia, the sales manager, prepared a handwritten card. Luis was deeply touched by this, capturing a commemorative photo with Mr. Guo.

Robust Capabilities and Aspiration to Enhance Brand Recognition

The second visit was to Mr. Ventura, a dedicated client of LTMG Machinery who has made multiple purchases of forklifts, loaders, and excavators over the years. Mr. Ventura warmly welcomed Mr. Guo, guiding him through their product warehouse, repair workshop, and store, while thoroughly explaining the existing business model and local market demands, showcasing his confidence in sales.

As a local distributor in Mexico City, Mr. Ventura possesses a profound understanding of local machinery user needs. He expressed a desire for increased support from LTMG Machinery in after-sales services to maintain a competitive advantage in the local market and bolster trust in Chinese brands. Both parties engaged in a comprehensive discussion on after-sales services, reaching a preliminary agreement. Mr. Guo committed to providing after-sales support for Mr. Ventura’s products for up to 15 months or 2,000 working hours. Mr. Ventura was grateful and moved by LTMG’s commitment and integrity.

 Mr. Guo also brought a customized dealer plaque from China and, upon discovering that Mr. Ventura had caught a cold, quickly arranged for traditional Chinese medicine to be sent to Mexico. While these medicines were not extravagant gifts, they exemplified LTMG's genuine care and commitment to its clients. This warmth is expected to resonate in future interactions.

Looking Ahead: Shared Benefits and Collaborative Growth

Reflecting on his visit to Mexico, Mr. Guo expressed strong optimism about the potential for growth in the Mexican and North American markets. He aims to usher in a new era of collaboration by delivering high-quality products and services, backed by robust market support, with the goal of establishing stable, long-term partnerships.

Through ongoing communication and collaboration, we believe that both parties will realize mutual benefits, introducing more high-quality machinery to the Mexican market and unlocking broader opportunities for both sides. LTMG Machinery remains dedicated to providing top-tier machinery, earning the trust of clients worldwide through exceptional product quality and customer service. The company continues to innovate to meet client needs, striving to build enduring partnerships with global collaborators.

For further information about our products and to explore deeper cooperation, please reach out to us!

Whatsapp: +86 18359741438
Email: market@ltmg.cn